Lloyd Clough & Sons Case Study

"ITS AS IF CIA (CONSTRUCTION INDUSTRY ACCOUNTS) HAS BEEN WRITTEN BY SOMEONE SAT IN MY CHAIR"

LLOYD CLOUGH & SONS LTD
Specialising in Plastering New Houses
Established 1961
£2,000,000 Turnover
26 Permanent Employees
22 Subcontractors

Lloyd Clough & Sons Ltd are a well established family business founded in 1961 by Mr Lloyd Clough and now being run by his two sons Terence and Raymond. Mr Lloyd Clough started out by working on the tools; his main work being on council houses before setting up his own business.

Lloyd Clough & Sons Ltd specialise in plastering new houses, of which 90% are for national house builders. They have 34 ongoing contracts.

They have previously undertaken work at Euro Disney, turning sand and cement into features to look like wood and brickwork. They have also made mini golf themes for sites in Skegness, Southsea, Isle of Wight and Eastbourne.

“CHANGING TO CIA WAS ONE OF THE BEST DECISIONS WE HAVE EVER MADE! ”

Prior to changing to CLiP IT Solutions Ltd (CIA Software) they were using FCG, Winbuild and then Construct. When the maintenance support was due for renewal Terence took the opportunity to consider looking elsewhere. Their first thought was to look at the Sage package; they then received a flyer from CLiP IT Solutions showing the CIA (Construction Industry Accounts) Software. From this they contacted Mr Carl Purbrick, and arranged with him an on-line demonstration. They were highly impressed with the demonstration after which they had no hesitation in changing to CIA Software.

The changeover to CIA was all very easy and all of the staff at Lloyd Clough were impressed. They only had one on site training day, with which they were highly impressed and able to go live immediately.

“The system is simple and easy to use; it’s as if CIA (Construction Industry Accounts) has been written by someone sat in my chair. I have been using Construct for the last five years and I wish I knew about you before then. Both my purchase ledger and sales ledger clerks have mentioned how user friendly CIA is. I get the entire job costing and management information I need with no fuss at all. Everything can be seen on one screen at the same time, for example previously used software showed Sales applications in three different parts, which meant going separately onto three different screens. Being able to move around CIA, without closing previously opened screens all within one session is brilliant. Also when in payroll being able to again change to different screens is great.

The system is flexible; the reports are good, especially the job costing.

CIA is definitely easy to use.

Support is good and the Log-me-in facility is brilliant, you are never kept waiting and answers are almost instant. The software is so easy to use, and you have so few problems that they don’t need a huge support team. This means you can get to know the voice on the other end of the phone and develop the trust needed very quickly.”

Terence Clough.